Effective Date: 22 August, 2022
Last Updated: 23 October, 2025
Company: 3M Novelty Limited
Website: https://palegoldenrod-bear-405374.hostingersite.com
We collect limited personal information to operate OneCedi®, provide support, process subscriptions, and improve our platform.
If you use OneCedi® as a business, you control the data you enter into the system. We process that data only to provide the Service and maintain system security.
We do not sell personal data.
We implement reasonable technical safeguards to protect information and align our practices with the Ghana Data Protection Act, 2012 (Act 843) and internationally recognized data protection principles, including those reflected in the GDPR.
You may request access, correction, or deletion of your personal data by contacting us at
legal@palegoldenrod-bear-405374.hostingersite.com.
This Privacy Policy explains how 3M Novelty Limited (“OneCedi®,” “Company,” “we,” “us,” or “our”) collects, uses, stores, protects, and discloses personal information when you access or use the OneCedi® platform, including our web application, desktop interfaces, mobile applications, integrations, and related services (collectively, the “Service”).
We are committed to protecting your privacy and handling your data transparently and responsibly. By accessing or using OneCedi®, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Policy, you must not use the Service.
This Privacy Policy applies to:
This Policy governs personal data processed by OneCedi® in its capacity as:
It does not apply to third-party services or websites that integrate with OneCedi® but operate under their own privacy policies.
For the purposes of this Privacy Policy:
We collect different categories of information depending on how you interact with the Service.
When you create an account, we may collect:
When subscribing to paid plans or purchasing SMS credits, we may collect:
Important: OneCedi® does not store full credit card details. Payments are processed securely through certified third-party payment providers.
As part of using the Service, customers may input:
This data belongs to the customer. OneCedi® processes this information solely to provide the Service.
When you visit our website or use the platform, we may automatically collect:
This information helps us improve performance, security, and user experience.
If you contact us via:
We may retain:
If you use transactional SMS features, we may collect:
SMS data is processed through third-party providers and subject to their infrastructure and limitations.
We collect data through:
We use cookies and similar technologies to:
You may disable cookies in your browser settings, but doing so may affect platform functionality.
We may use:
Third-party analytics providers may collect usage data in accordance with their own policies.
We process personal data in accordance with:
Our lawful bases for processing include:
Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
We use personal data to:
We do not sell personal data to third parties.
We may share personal data only where necessary and under appropriate safeguards with:
All service providers are required to implement appropriate technical and organizational security measures.
Personal data may be processed outside Ghana where our infrastructure or service providers operate.
Where cross-border transfers occur, we ensure:
We retain personal data only for as long as necessary to:
Upon account termination:
Customers are responsible for exporting their data before termination.
We implement reasonable technical and organizational safeguards, including:
While we take appropriate measures, no method of transmission or storage is completely secure.
Under the Ghana Data Protection Act and aligned GDPR principles, individuals may have the right to:
Requests may be submitted to: legal@palegoldenrod-bear-405374.hostingersite.com
We may require identity verification before fulfilling such requests.
OneCedi® is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors. If we become aware of such data, we will take appropriate steps to delete it.
In the event of a data breach that poses a risk to individual rights, we will:
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices.
The “Last Updated” date at the top of this page will indicate the latest revision. Continued use of the Service after updates constitutes acceptance of the revised policy.
For questions regarding this Privacy Policy or data protection matters, you may contact:
3M Novelty Limited
Email: legal@palegoldenrod-bear-405374.hostingersite.com
We comply with the Ghana Data Protection Act, 2012 (Act 843) and align our practices with internationally recognized data protection standards, including key principles reflected in the EU General Data Protection Regulation (GDPR).
OneCedi® does not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Where automated system processes are used (such as fraud detection or transaction validation), such processes are designed to protect system integrity and are subject to appropriate oversight.
If you believe your data protection rights have been violated, please contact us first so we can address your concerns promptly.
You may also lodge a complaint with:
Ghana Data Protection Commission
https://www.dataprotection.org.gh
If you are located in the European Union, you may also lodge a complaint with your local supervisory authority.
OneCedi® may integrate with or connect to third-party services (for example payment processors, SMS providers, and e-commerce platforms).
Where you enable an integration, data may be shared with that provider to perform the requested service.
Third-party services operate under their own policies and terms. We encourage you to review their privacy policies before enabling integrations.
To deliver the Service, we may use third-party vendors (“subprocessors”) for functions such as hosting, payment processing, messaging, analytics, and customer support.
We require subprocessors to implement appropriate safeguards and to process data only for authorized purposes.
We use cookies and similar technologies to help the Service function, improve performance, and enhance security.
Types of cookies we may use include:
You can control cookies through your browser settings. Disabling certain cookies may affect functionality.
We may send product updates, service announcements, and marketing communications where permitted by law.
You can opt out of marketing emails at any time by using the unsubscribe link included in our messages or by contacting us.
Service and security notifications (such as login alerts, billing notices, and system messages) are not marketing and may still be sent when necessary.
Business accounts may allow administrators to add staff users and manage permissions. Administrators may have access to business data and account settings, including user access controls.
If you are a staff user, your access and visibility within the account are determined by the account administrator.
You are responsible for maintaining the confidentiality of your login credentials and for using the Service in a secure manner.
We recommend:
Some browsers offer a “Do Not Track” feature. Because there is no uniform standard for interpreting these signals, we do not respond to them in a consistent way across all environments.
Our website or Service may include links to third-party websites. We are not responsible for the privacy practices of those websites.
We encourage you to review the privacy policies of any third-party sites you visit.
If you have questions, requests, or concerns about this Privacy Policy, you can contact us at:
3M Novelty Limited
Email: legal@palegoldenrod-bear-405374.hostingersite.com
Depending on the context, OneCedi® may act as either a Data Controller or a Data Processor.
If you are an end-customer of a business using OneCedi®, please contact that business directly for requests about how they use your information.
If you are a business using OneCedi®, you are responsible for ensuring that any personal data you collect and input into the Service is handled lawfully, including providing notices to your customers and obtaining any required consents.
You are also responsible for managing user permissions within your account and ensuring that staff access is limited to authorized personnel.
Business customers may request export of their business data, subject to account permissions and technical limitations.
Where applicable, we will provide data in a commonly used format to support portability.
To provide support and troubleshoot issues, we may access limited account information and technical logs.
Where support requires access to business data, we will limit access to what is necessary and only for the purpose of resolving the issue, subject to appropriate safeguards.
If you provide a testimonial, review, or public comment about OneCedi®, we may use it on our website or marketing materials with your permission.
You may request removal by contacting us at legal@palegoldenrod-bear-405374.hostingersite.com.
We may disclose information if required to do so by law, court order, or legal process, or if we believe disclosure is necessary to:
If any part of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will remain in effect.